We turn customers into true believers
Customer success only happens when you ensure your customers are getting the absolute best out of your product.
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Always on
As exciting as launching a product is, it really is only the start of the journey, not the end. You need to keep your customers excited about using your product, to ensure they stay customers forever.
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Sticky customers
Every business is focussed on acquiring customers, but retaining them is the key to long term success. Great product marketing will keep your customers sticky.
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Loyalty is everything
Happy customers are loyal customers, and the happier they are the more likely they are to recommend your product. Effective product marketing builds brand loyalty.
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Delight the crowd
It’s one thing to build great features, but you need to ensure that customer know about and use them. We help delight customers by getting them excited about features.
Meet the cheer squad
Carolyn Stebbing
Marketer and product obsessive
An agency founder with more than 15 years industry experience, Carolyn has worked with some of the world’s biggest brands.
More importantly, she’s worked with software and tech companies in a variety of roles including strategist, producer, campaign manager and as a fractional CMO.
Carolyn's success stories include work with start-ups and scale-ups such as Xero, Trustpilot, SocietyOne, ServiceNow, MindBridge, AccountKit, Chameleon Creator and NowInfinity to name just a few.
Matthew Prouse
Strategy type and aspiring Bond villain
A recovering accountant, but don’t hold it against him, Matthew has spent almost nine years inside the strategic heart of one of Australia’s fastest growing business software companies.
Working at Xero, he has firsthand knowledge of designing, building, marketing and selling subscription software to businesses and consumers.
Matthew is an elected director of Digital Service Providers Australia New Zealand and represents software developers on a number of government and industry working groups.